Terms of service

This website is operated by Wave Of Colours, 7 Kingsdown Park, Whitstable, Kent, CT5 2DT.

Using our online store

These terms apply when you use waveofcolours.co.uk or buy from Wave Of Colours. Wave Of Colours is a UK business. By placing an order, you agree to these terms. Nothing here limits rights that cannot legally be excluded.

Products and descriptions

We try to make product descriptions, colours, sizing and images accurate, but screens and manufacturing batches can vary. Please check the product information and size guidance before ordering.

Prices and payment

Prices are shown in GBP. Any VAT treatment, including whether VAT is included or excluded, is shown at checkout where applicable. Shipping charges and available payment methods are shown at checkout. Payment must be authorised before an order is processed.

Orders

Submitting an order is an offer to buy. We will send an order confirmation, but a contract is formed when we accept the order for fulfilment. We may contact you or cancel and refund an order if a product is unavailable, pricing or listing information is clearly wrong, payment cannot be authorised, or we reasonably suspect fraud. If we cannot fulfil an accepted order, we will refund payments made for it. Orders are sent for dispatch as soon as they are placed, so orders cannot be cancelled or changed once placed. If you change your mind, you can return items after delivery under our Returns & refunds policy.

Fulfilment and delivery

Orders are dispatched from a UK warehouse in secure packaging. Delivery estimates, charges and exceptions are described in our Shipping policy.

Returns

Our Returns & refunds page explains how to request a return or refund. It does not affect your statutory rights.

Intellectual property

Content on this store, including text, logos, graphics and images, belongs to Wave Of Colours or its licensors and may not be copied or used commercially without permission.

Liability

We are responsible for losses that cannot lawfully be excluded. For consumers, we do not exclude or limit liability for death or personal injury caused by negligence, fraud, or your legal consumer rights. For business customers, to the extent permitted by law, we are not liable for indirect or consequential loss or loss of profit, revenue, business or goodwill. Nothing in these terms limits liability for matters that cannot be limited by law.

Law and contact

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, subject to any mandatory rights you have where you live. Questions can be sent to contact@waveofcolours.co.uk.